Troubleshooting
Theme Not Showing After Installation
Symptom: After bench restart, the site still shows the default Frappe theme.
Steps:
- Confirm the build completed without errors:
bench build --app solvronix_desk
- Hard-refresh the browser (
Ctrl+Shift+RorCmd+Shift+R) to clear cached CSS - Confirm the app is installed on the correct site:
bench --site your-site.com list-apps
solvronix_deskshould appear in the list
Colors Not Updating After Saving Theme Settings
Symptom: You saved new colors in Theme Settings but the interface still shows the old colors.
Steps:
- Hard-refresh the browser (
Ctrl+Shift+R) — the browser may have cached the old CSS variables - If still showing old colors, open DevTools → Application → Clear site data → reload
- Confirm you clicked Save in Theme Settings (not just navigated away)
Command Palette Not Opening
Symptom: Ctrl+K does nothing.
Steps:
- Confirm you are on the Frappe desk page (not a report or print page that may capture keyboard events differently)
- Check if another browser extension has claimed
Ctrl+K— try in an Incognito window - If it works in Incognito, disable extensions one by one to find the conflict
Logo Not Appearing
Symptom: You uploaded a logo in Theme Settings but it doesn't show in the navbar or login page.
Steps:
- Confirm you clicked Save after uploading
- Hard-refresh the browser
- Check that the uploaded file is PNG or SVG — JPG files without transparency may appear as a white box on the colored navbar
- Try uploading a smaller file (under 200 KB) if the upload appeared to hang
Dark Mode Not Persisting
Symptom: Dark mode resets to light mode after signing out and back in.
Steps:
- Confirm you are signed in — dark mode preference is saved per user, so it requires an authenticated session to persist
- The preference is stored in your Frappe user settings; if those settings were reset by an administrator, dark mode would revert
Getting Help
If none of the above resolves your issue:
- GitHub Issues: github.com/solvronix/solvronix_desk/issues
- Email: sales@solvronix.com
- WhatsApp: +92 307 9484220